Terms of service
Terms of Service
1. Services Provided
JoypurHost provides Shared Hosting, Self-Managed VPS Hosting, Domain Services, and Communication-Based Email Hosting.
2. Account Responsibility
Customers are fully responsible for managing their server, content, and email accounts. We do not access or control VPS content unless under a maintenance agreement.
3. VPS Hosting Terms
- Self-managed unless maintenance service is subscribed.
- Clients are responsible for software setup, email configuration, and security.
4. Refund Policy
- No refunds for VPS/Dedicated servers after provisioning.
- Shared hosting refunds within 7 days only if JoypurHost infrastructure fails.
5. Prohibited Activities
- Sending spam or phishing emails
- Running mass mailing/campaigns from JoypurHost SMTP
- Hosting adult, illegal, copyrighted, or abusive content
6. Email Usage Policy
Email services are only for communication. Bulk use is not permitted.
✅ Allowed:
- Basic personal/business communication
- Up to 200 emails per account per day
❌ Not Allowed:
- Email campaigns or mass emailing
- Using SMTP for newsletter software or marketing
Need campaign email support?
Use Google Workspace, Outlook 365, AWS SES, Mailchimp, or similar providers.
Use Google Workspace, Outlook 365, AWS SES, Mailchimp, or similar providers.
7. Support Policy
- Shared hosting: basic support included
- VPS: infrastructure-only support unless on a maintenance plan
8. Limitation of Liability
JoypurHost is not responsible for:
- Email blacklisting due to misuse
- Server-level misconfigurations or attacks
9. Suspension and Termination
We may suspend or terminate services for:
- Abuse of email or server
- Late or non-payment
- Violation of these terms
Maintenance Support Available
If you're not confident managing your VPS or email system, we offer:
- Server optimization & security
- Spam issue handling
- Email reconfiguration
Contact our support team to request a service quote.
Final Note
By using JoypurHost.com, you agree to these terms. We thank you for being a responsible part of our hosting network.